Get In Touch

We'd love to hear from you and answer any questions about our personalized coffee experience

Contact Us

For the fastest response, email us directly:

hello@directcoffee.shop

We typically respond within 24 hours.

Other Ways to Connect

💬 Kickstarter Updates

Follow our Kickstarter campaign for the latest updates and to join our community of early supporters

Follow on Kickstarter

🌐 Social Media

Follow us for behind-the-scenes content, brewing tips, and updates

Frequently Asked Questions

When will you launch on Kickstarter?

We're planning to launch our Kickstarter campaign in the next 4-6 weeks. Join our waitlist to be notified as soon as we go live!

Do you ship outside the United States?

Initially, we'll be shipping to the US only. Once we've established our operations, we plan to expand to Canada, New Zealand, and eventually Europe.

How does the personalized blending process work?

After you complete our taste preference questionnaire, our roasters and partner collectives work to create a custom blend just for you. You provide feedback after trying it, and we refine your blend over subsequent shipments until it's perfect for your palate.

What's your refund policy?

We want you to love your coffee. If you're not satisfied with your first shipment, we'll refund your money, no questions asked. For subsequent shipments, we'll work with you to adjust your blend until it's perfect.

Ready to Start Your Coffee Journey?

Join our waitlist to be among the first to experience our personally crafted blends when we launch on Kickstarter.

Join the Waitlist